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In today’s digital shopping landscape, customer reviews for eCommerce play a crucial role in shaping consumer decisions and influencing a brand’s reputation. Reviews build trust, improve credibility, and help businesses refine their products and services. Studies show that 93% of online shoppers read reviews before making a purchase, and 88% trust online reviews as much Read More

Starting an online business is an exciting venture, offering flexibility and access to a global customer base. However, amidst the excitement of launching an e-commerce business or digital service, it’s crucial to consider the legal aspects of running an online business. Failing to comply with relevant e-commerce business laws can lead to fines, lawsuits, or Read More

Digital commerce is evolving quickly. This growth demands safer, clearer, and faster payment systems. One key technology transforming this space is blockchain in e-commerce. It enables crypto payments for online stores and boosts secure transactions. Blockchain is changing how businesses work online. Blockchain is decentralised and unchangeable. This is crucial for e-commerce. It addresses problems Read More

Providing excellent customer service is a cornerstone of eCommerce success. Today, businesses have multiple options for handling customer inquiries, with live chat for eCommerce and best chatbot software being two of the most popular solutions. But which one is better for improving customer support online? Both live chat and chatbots have their advantages, and the Read More